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Free Mini Liquid Lipstick - while stocks last only
Order items worth CHF 30 (or more) and receive an OFRA Mini Liquid Lipstick for free.
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Over 13'700 products
Payment by invoice
Ordered today, delivered tomorrow
Free shipping on orders over CHF 60

Frequently asked questions / FAQ

When do I receive my order?
How does the Saturday delivery work?
Why can I not pay by invoice?
I forgot my password! what now?
How can I unsubscribe from the newsletter?
How can I track my order?
How much are the shipping costs?
My order is missing a product!
Which credit cards can I use to pay?
How do I sign up for the newsletter?

When do I receive my order?

If you order before 3pm on a business day and the product is in stock, the order will ship the same day.
 

How does the Saturday delivery work?

If you order until Friday 3pm, you receive your package the following Saturday. For orders after 3pm on Fridays, the package will be delivered on Saturday the following week.
 

Why can I not pay by invoice?

To be able to pay by invoice, the following requirements have to be met:

  • The billing address is a private address.
  • The name on the billing address is your name.
  • The credit check (performed by Intrum AG) was successful.
  • Your date of birth is correct.
  • There are no unpaid invoices in your account.
 

I forgot my password! What now?

No problem, we will send you a new password. Just enter your email address here.
 

How can I unsubscribe from the newsletter?

Just click unsubscribe on any newsletter at the very bottom or go to your customer account and change the subscription there.
 

How can I track my order?

As soon as the package left our warehouse, you receive an email with the post office's tracking # and the corresponding link to track your order. You can also click on the tracking # in your customer account. 
 

How much are the shipping costs?

Post Economy shipping is CHF 5.90. You can check out the detailed shipping costs here.
 

My order is missing a product!

Oops! We are very sorry about that. Please give us a call at 031 544 39 90, send an email to info[at]beautyPALAST.ch or use the contact form to get in touch.
 

Which credit cards can I use to pay?

At the moment we accept Visa and Master card. We work on extending the accepted payment methods. You can also choose to pay through PayPal or TWINT.
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How do I sign up for the newsletter?

If you have a customer account, you can change the subscription there or just enter your email address to the field at the top left of the website.